This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Some websites appear in Japanese.

  • 1 cavab
  • 2 have this problem
  • 71 views
  • Last reply by Malachyte

Malachyte
Malachyte
more options

I messed with my computer settings a very long time ago, and ever since then, some websites will appear in Japanese. Currently, I'm trying to access https://squareup.com/

The website loads in English, but once I log in, it switched to Japanese. In my account settings, the only two language options are English and Spanish, so it's not that. I changed my language preference on Firefox to be English, and cleared my cache and the cookies for that site specifically, but no luck. I also checked my computer's Default Location option in the Region and Language part of my Control Panel. It had been set to Japan, but I changed it to United States and restarted my computer. This didn't effect the site either.

What other options do you think this could be coming from? I've run out of things to tinker with.

I messed with my computer settings a very long time ago, and ever since then, some websites will appear in Japanese. Currently, I'm trying to access https://squareup.com/ The website loads in English, but once I log in, it switched to Japanese. In my account settings, the only two language options are English and Spanish, so it's not that. I changed my language preference on Firefox to be English, and cleared my cache and the cookies for that site specifically, but no luck. I also checked my computer's Default Location option in the Region and Language part of my Control Panel. It had been set to Japan, but I changed it to United States and restarted my computer. This didn't effect the site either. What other options do you think this could be coming from? I've run out of things to tinker with.

Chosen solution

Alright, a solution was found.

In the Options menu in Firefox, you can go to Content and choose your preferred language, right? I had mine set to English, but Japanese was also in the list. Despite that not being marked as preferred, it apparently becomes preferred on certain websites, maybe from poor coding, maybe from chance, I don't know. What I had to do was delete Japanese from this list entirely.

I'm told that this might be occurring because there are a lot of Japanese users who also have English in their lists, and so Firefox assumes I'm Japanese, learning English as a second language?

Anyways, if you have this issue, delete it from the list and it should be okay.

Read this answer in context 👍 0

All Replies (1)

Malachyte
Malachyte Question owner
more options

Seçilmiş Həll

Alright, a solution was found.

In the Options menu in Firefox, you can go to Content and choose your preferred language, right? I had mine set to English, but Japanese was also in the list. Despite that not being marked as preferred, it apparently becomes preferred on certain websites, maybe from poor coding, maybe from chance, I don't know. What I had to do was delete Japanese from this list entirely.

I'm told that this might be occurring because there are a lot of Japanese users who also have English in their lists, and so Firefox assumes I'm Japanese, learning English as a second language?

Anyways, if you have this issue, delete it from the list and it should be okay.