This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Firefox downloaded and saved Windows 8.1 - hit OPEN and asked open with what program - select which one?

  • 2 cavab
  • 1 has this problem
  • 1 view
  • Last reply by Banban

tdlaue
tdlaue
more options

I upgraded to Windows 8.1 (nothing but problems this far). I downloaded Firefox, hit save and open. Firefox saved. From download list, select OPEN and it says open with what program. The list is the usual WINDOWS programs. How to I get past this? Thanks.

I upgraded to Windows 8.1 (nothing but problems this far). I downloaded Firefox, hit save and open. Firefox saved. From download list, select OPEN and it says open with what program. The list is the usual WINDOWS programs. How to I get past this? Thanks.

All Replies (2)

Andrew
Andrew
  • Moderator
more options

After you download the installer from getfirefox.com you should open it up so Firefox can be installed onto your computer.

Banban
Banban
more options

Windows should never ask for a program to open a .exe file, this extension is recognized by default.

All I can think is that your download didn't end correctly, and you got a file with an extension like .exe.part. So you should have to download it again, for example from the link given by Andrew.

You can also consider to download the full installer from this page.