Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 39.0 keeps deleting my download history despite setting to remember all history, including downloads.

  • 3 cavab
  • 4 have this problem
  • 2 views
  • Last reply by FredMcD

more options

I recently upgraded from Firefox 36 to 39.0. Everything went smoothly. All my bookmarks and browsing history were still intact following the upgrade. However Firefox keeps clearing my download history, despite the fact that I have it set to remember all my history, going back six months, including downloads. This is very annoying since I need to keep a record of my downloads.

How do I fix this?

I recently upgraded from Firefox 36 to 39.0. Everything went smoothly. All my bookmarks and browsing history were still intact following the upgrade. However Firefox keeps clearing my download history, despite the fact that I have it set to remember all my history, going back six months, including downloads. This is very annoying since I need to keep a record of my downloads. How do I fix this?

Chosen solution

In order to change your Firefox Configuration please do the following steps :

  1. In the Location bar, type about:config and press Enter. The about:config "This might void your warranty!" warning page may appear.
  2. Click I'll be careful, I promise! to continue to the about:config page.
  3. look for privacy.clearOnShutdown.downloads and make sure its set to false.
Read this answer in context 👍 5

All Replies (3)

more options

Seçilmiş Həll

In order to change your Firefox Configuration please do the following steps :

  1. In the Location bar, type about:config and press Enter. The about:config "This might void your warranty!" warning page may appear.
  2. Click I'll be careful, I promise! to continue to the about:config page.
  3. look for privacy.clearOnShutdown.downloads and make sure its set to false.
more options

I had to wait a few days to see if my download history would indeed remain intact, but your solution appears to have worked.

Thank you so much, Guigs!

more options

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.