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Delete email removes all the labels to the emails

  • 5 cavab
  • 1 has this problem
  • 14 views
  • Last reply by Toad-Hall

gabriel91
gabriel91
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Hello there, I'm trying to set TB to move the deleted messages to a specific directory and not to the default Trash.

To do so, Imade the following changes: (Right click on my Gmail Account) > Settings > (My Gmail Account) > Server Settings > When a message is deleted move to "MyNewTrash"

With this setting TB worked great, until the 38.0.1 release: since then, every time I delete a message it's automatically moved to the "All messages" directory in the Gmail account; I tried to understand why and I found out that TB removes every Gmail label (in Gmail the directories are "labels") instead of setting the "MyNewTrash" label to the email.

Any idea what's wrong?

Hello there, I'm trying to set TB to move the deleted messages to a specific directory and not to the default Trash. To do so, Imade the following changes: (Right click on my Gmail Account) > Settings > (My Gmail Account) > Server Settings > When a message is deleted move to "MyNewTrash" With this setting TB worked great, until the 38.0.1 release: since then, every time I delete a message it's automatically moved to the "All messages" directory in the Gmail account; I tried to understand why and I found out that TB removes every Gmail label (in Gmail the directories are "labels") instead of setting the "MyNewTrash" label to the email. Any idea what's wrong?

All Replies (5)

user01229325
user01229325
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Why don't you right click the message and use Move To and then use delete and Trash as intended?

gabriel91
gabriel91 Question owner
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Airmail said

Why don't you right click the message and use Move To and then use delete and Trash as intended?

It's exactly what I'm doing since I discovered the issue, but the problem seems to be the delete feature.

I also tried to set the setting "When a message is delete" back to "Mark as deleted", but I always get the same result: the email loose all the labels and Gmail moves it to the "All Massages" directory.

Matt
Matt
  • Moderator
  • Top 10 Contributor
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There is no problem. Delete is delete, regardless of the folder used the command to the server is delete. GMail in their non standard implementation use all mail as an archive, so deleted mail automatically gets archived as it is deleted.

I really do not understand what your trying to achieve with a "new" trash folder. What is the point?

gabriel91
gabriel91 Question owner
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Matt said

I really do not understand what your trying to achieve with a "new" trash folder. What is the point?

It all started because I want to delete messages from my trash after more than 30 days and, as far as I know, there's no way to force Gmail deleting emails after ore than 30 days.

Do you have an hint for how to do so?

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Right click on gmail 'Trash' fodler and select 'Properties' click on 'Retention policy' tab uncheck 'Use my account Settings' select; Delete messages more than eg: 30 days old click on OK

re: gmail All Mail and deleting info: