The update for the video player is for Windows, I have a Mac, is another update planned?
I have received two notifications that the video player for Firefox needs to be updated. When I attempt to install the update, I get the message that it can't be done because Windows applications can't be run on a Mac. Is an update planned for Macs? Also, if an update is only for Windows, is there some way I can indicate that I don't need it, so I won't continue to receive messages?
Chosen solution
You have malware! (Yes, Macs can get malware.)
Please remove this extension and see whether that helps: MediaPlayer 3.3.2
You can do that on the Add-ons page. Either:
- Cmd+Shift+a
- "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Extensions. Then find that suspicious extension on the right side and remove (or, if in doubt, disable).
Often a link will appear above at least one disabled/removed extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
Does that get rid of the deceptive prompts?
Read this answer in context 👍 1All Replies (6)
in
https://get.adobe.com/flashplayer/
automaticaly detects your system and it givers the right version to download what you saying is that link is not working for you or the automtic updater is giving a wrong version?
you try and this one
https://get.adobe.com/flashplayer/otherversions/
were you select mac os if the above it dosent work for you.
Modified by user1241316
Seçilmiş Həll
You have malware! (Yes, Macs can get malware.)
Please remove this extension and see whether that helps: MediaPlayer 3.3.2
You can do that on the Add-ons page. Either:
- Cmd+Shift+a
- "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Extensions. Then find that suspicious extension on the right side and remove (or, if in doubt, disable).
Often a link will appear above at least one disabled/removed extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
Does that get rid of the deceptive prompts?
He wrote he took a wrong version of the flash player I think something is screwed in the service that using the automatic upgrades when he will download the new version of flash player he will upgrade and the service and the problem will gone.
This is not a virus, i hope.
Hi pub44, my comment was based on the information next to the question, under Question Details > More System Details. Check out the Google results for the MediaPlayer extension ID:
https://www.google.com/search?q=%22jid1-gwOhHRRpNvLcnw%40jetpack%22
I see what you mean (screenshot) i replied based in the post he made it looked like the error was comming from flash player.
Of cource there is not such a plugin useful and i did describe in here
https://support.mozilla.org/en-US/questions/1075365?page=2#answer-774580
how these plugins instal and in here:
https://support.mozilla.org/en-US/questions/1075365?page=2#answer-774642
how to set norton to clean the hard disk and the registry.
error post
Modified by user1241316