When I open a net tab, then show's "file not found" !
I tried several times to fix this problem but there is no success . "File not found
Firefox can't find the file at chrome://quick_start/content/index.html." this is the full form of problem . so what can I do now?
All Replies (4)
hi, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...
Application Basics
Name: Firefox Version: 37.0.2 User Agent: Mozilla/5.0 (Windows NT 6.1; rv:37.0) Gecko/20100101 Firefox/37.0 Multiprocess Windows: 0/1
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Name: Adblock Plus Version: 2.6.10 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Name: NoMore Ads Version: 2.8 Enabled: true ID: ncx_onutq_ldrt@edygmiqzxvmdfp.com
Name: TheAdBlock Version: 2.16 Enabled: true ID: zxirrfihqftvxo_@usgtxjmto_rnasbe.org
Graphics
Adapter Description: Mobile Intel(R) 4 Series Express Chipset Family Adapter Drivers: igdumdx32 igd10umd32 igd10umd32 Adapter RAM: Unknown Device ID: 0x2a42 Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 8.1500.1000.2202 or newer. DirectWrite Enabled: false (6.1.7601.17514) Driver Date: 8-27-2009 Driver Version: 8.15.10.1883 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Subsys ID: 2a428086 Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Mobile Intel(R) 4 Series Express Chipset Family Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0
Important Modified Preferences
accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 browser.link.open_newwindow: 2 browser.newtab.url: chrome://quick_start/content/index.html browser.places.importDefaults: false browser.places.migratePostDataAnnotations: false browser.places.smartBookmarksVersion: 7 browser.places.updateRecentTagsUri: false browser.search.suggest.enabled: false browser.search.useDBForOrder: true browser.sessionstore.restore_on_demand: false browser.sessionstore.upgradeBackup.latestBuildID: 20150415140819 browser.startup.homepage: about:home browser.startup.homepage_override.buildID: 20150415140819 browser.startup.homepage_override.mstone: 37.0.2 browser.tabs.closeWindowWithLastTab: false browser.tabs.warnOnClose: false browser.tabs.warnOnOpen: false dom.ipc.plugins.enabled.nptnt2.dll: false dom.mozApps.used: true extensions.lastAppVersion: 37.0.2 font.internaluseonly.changed: false gfx.blacklist.direct2d: 3 gfx.direct3d.last_used_feature_level_idx: 0 keyword.URL: http://websearch.hotsearches.info/?pid=24380&r=2015/08/07&hid=16056961512440055358&lg=EN&cc=BD&unqvl=90&l=1&q= media.gmp-gmpopenh264.lastUpdate: 1432974745 media.gmp-gmpopenh264.version: 1.4 media.gmp-manager.lastCheck: 1441010608 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1441010609 places.history.expiration.transient_current_max_pages: 50181 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.npuplaypc: 0 privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1439656109
Important Locked Preferences
JavaScript
Incremental GC: true
Accessibility
Activated: false Prevent Accessibility: 0
Library Versions
NSPR Expected minimum version: 4.10.8 Version in use: 4.10.8
NSS Expected minimum version: 3.17.4 Basic ECC Version in use: 3.17.4 Basic ECC
NSSSMIME Expected minimum version: 3.17.4 Basic ECC Version in use: 3.17.4 Basic ECC
NSSSSL Expected minimum version: 3.17.4 Basic ECC Version in use: 3.17.4 Basic ECC
NSSUTIL Expected minimum version: 3.17.4 Version in use: 3.17.4
Experimental Features
What is your new tab suppose to be?
Bookmark and use this; Download the Mozilla Search Reset {web link} This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page.
hi Tasnim.Shahriar, thank you. next to installing the search reset addon that fredmcd already recommended, please also go to the firefox menu ≡ > addons > extensions & remove "NoMore Ads" and "TheAdBlock", as those 2 entries look bogus.
in addition run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.
Remove a toolbar that has taken over your Firefox search or home page