This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Where can i find the password to my email account?

  • 1 cavab
  • 4 have this problem
  • 1 view
  • Last reply by Toad-Hall

Su3ie85
Su3ie85
more options

I am trying to set up my bosses emails so he can have access to them on his phone. The email account was set up along time ago and he has no idea what his password for the account is. Is there any way we can find out what the password is or have it reset to set up a new password for the account?

I am trying to set up my bosses emails so he can have access to them on his phone. The email account was set up along time ago and he has no idea what his password for the account is. Is there any way we can find out what the password is or have it reset to set up a new password for the account?

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Thunderbird uses the password that was set up in the webmail. To change a password this must be done via webmail account. There is usually an option 'Forgotten password' or similar.

Thunderbird just stores and uses whatever password was entered when the mail account was setup. Tools > Options > Security > Passwords tab click on 'Saved Passwords' click on 'Show passwords'

I would suggest your boss performs this as it is sensitive private data. The whole point of passwords is that they are kept secure and not divulged to anyone.