Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

keyboard cut-n-paste function doesn't work inside Firefox tabs AND if firefox is running they don't work in other programs like notepad

  • 2 cavab
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

I have been using Firefox for years, this seems to be a NEW issue.....I cannot cut-n-paste (Ctrl-C, Ctrl-V) text inside the Firefox web pages AND even with outside programs like Notepad, Wordpad and MS Word......this used to work....wierd.....if I close Firefox then the functions work in the outside programs no problem....Firefox seems to be preventing the functions from working EVERYWHERE

OS - Windows 7 Pro

I have been using Firefox for years, this seems to be a NEW issue.....I cannot cut-n-paste (Ctrl-C, Ctrl-V) text inside the Firefox web pages AND even with outside programs like Notepad, Wordpad and MS Word......this used to work....wierd.....if I close Firefox then the functions work in the outside programs no problem....Firefox seems to be preventing the functions from working EVERYWHERE OS - Windows 7 Pro

All Replies (2)

more options

Did you try to reboot the computer?

more options

Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 11.0.12 Adobe PDF Plug-In For Firefox and Netscape 10.1.13

Shockwave Flash 18.0 r0 Shockwave Flash 11.9 r900
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Note: Edge on Win10 does not use ActiveX version but its own Flash.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Then reinstall the latest version.

Flash Player Version 18.0.0.232
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.