This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Firefox does not work well with Adobe Flash playing the game Bejeweled Blitz on Facebook. It slows down and crashes can you help?

  • 2 cavab
  • 2 have this problem
  • 2 views
  • Last reply by FredMcD

amber7671
amber7671
more options

My Bejeweled Blitz game is slow and sluggish using Mozilla Firefox, Adobe Flash and Facebook where I play the game. It slows and the page crashes.

My Bejeweled Blitz game is slow and sluggish using Mozilla Firefox, Adobe Flash and Facebook where I play the game. It slows and the page crashes.

All Replies (2)

Wesley Branton
Wesley Branton
more options

Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Does this solve the problem? Let us know.

FredMcD
FredMcD
more options

Issues have been previously linked to the McAfee Site Advisor extension. Try to disable it and see if the problem persists.

http://service.mcafee.com/faqdocument.aspx?id=TS100162 How to uninstall SiteAdvisor

To disable it: Type "about:addons" in the Location bar Find the extension and click on its "Disable" button

Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 60 Release date August 18, 2015