This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

my Firefox is crashing a lot. have tried to fix it but it won't fix

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

Amandabeth
Amandabeth
more options

For days now my husband and I have been having trouble with our browser. Every other story we try to read it crashes or say's foxfire not responding. We have tried to trouble shoot it but it is very working. Any ideas?

For days now my husband and I have been having trouble with our browser. Every other story we try to read it crashes or say's foxfire not responding. We have tried to trouble shoot it but it is very working. Any ideas?

All Replies (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29