Mozilla Firefox closes on signing in
The browser crashes whenever I try signing in to a website. Problem signature:
Problem Event Name: APPCRASH Application Name: plugin-container.exe Application Version: 41.0.2.5765 Application Timestamp: 561ef9f1 Fault Module Name: mozglue.dll Fault Module Version: 41.0.2.5765 Fault Module Timestamp: 561ee53f Exception Code: 80000003 Exception Offset: 0000ec91 OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
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If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Please provide information for fixing it
The browser crashes whenever I try signing in to a website.
Problem signature:
Problem Event Name: APPCRASH
Application Name: plugin-container.exe
Application Version: 41.0.2.5765
Application Timestamp: 561ef9f1
Fault Module Name: mozglue.dll
Fault Module Version: 41.0.2.5765
Fault Module Timestamp: 561ee53f
Exception Code: 80000003
Exception Offset: 0000ec91
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Please provide information for fixing it
All Replies (1)
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.
The crash report is several pages of data. We need the report numbers to see the whole report.
Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.
