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How do i obtain my password and restore my email after a computer crash?

  • 4 cavab
  • 1 has this problem
  • 5 views
  • Last reply by nestorm

nestorm
nestorm
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I had Staples fix my computer but most programs had to be reinstalled. I don't know how to retrieve my email password. My email address is DrMejias@CSofCT.com but i'm not able to restore it so I can send emails from there without my password. Do I need anything other than my password?

I had Staples fix my computer but most programs had to be reinstalled. I don't know how to retrieve my email password. My email address is DrMejias@CSofCT.com but i'm not able to restore it so I can send emails from there without my password. Do I need anything other than my password?

All Replies (4)

user01229325
user01229325
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Passwords are administered by your email provider. Contact them to reset your password.

nestorm
nestorm Question owner
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Isn't Mozilla my email provider in this case?

user01229325
user01229325
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It helps to know the difference between email client software and an email provider. Thunderbird is client software that runs on your computer and helps to manage your email. Providers runs mail servers and provider email service. The part of your email address after the @ sign indicates your provider.

nestorm
nestorm Question owner
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Thank you so much Airmail. I understand better now. I am @ CSofCT.com but Gandi sold me the domain. I guess I will be contacting them, and expect to have this resolved on Monday. Have a great weekend.