This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

firefox wont restore bookmarks or save settings

  • 1 cavab
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

newblack
newblack
more options

My startup disk was over capacity so I force quit out of all of my running applications and shut down my computer. When I started it back up I emptied some files to make a bit of room. WHen I then opened FIrefox, a blank window opened with no bookmarks, toolbar and my homepage did not open. I checked preferences, and the homepage info is there, but for some reason I cannot get the homepage to open upon starting Firefox, or any of my bookmarks. I tried restoring bookmarks from backups, but I get an error message that says that FIrefox can't not open the files.

My startup disk was over capacity so I force quit out of all of my running applications and shut down my computer. When I started it back up I emptied some files to make a bit of room. WHen I then opened FIrefox, a blank window opened with no bookmarks, toolbar and my homepage did not open. I checked preferences, and the homepage info is there, but for some reason I cannot get the homepage to open upon starting Firefox, or any of my bookmarks. I tried restoring bookmarks from backups, but I get an error message that says that FIrefox can't not open the files.

All Replies (1)

FredMcD
FredMcD
more options

First, you should always keep an eye on your hard drive usage. Keep around 10% free for the computer to use.

Also, get an external hard drive for files you want to keep permanently (music, movies, whatever else).

It sounds like your profile was corupted. I suggest creating a new profile, and redo everything. But clear out the disk space first thing.

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

Modified by FredMcD