Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't install...I have downloaded 10 times but no install. How do I install?

more options

I have not been able to install Firefox after I download it. How do I install it? The website says it install automatically but it is not doing that.

I have not been able to install Firefox after I download it. How do I install it? The website says it install automatically but it is not doing that.

All Replies (1)

more options

You will need to download the installer from here and then open the downloaded .exe file.

This will open the installer and then you can follow the steps provided.