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Firefox disables Norton Identity Safe / Wondershare Video converter

manni65929
manni65929
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I've downloaded and installed the add-ons for Norton Identity Safe and Wondershare video converter ultimate. No problems were reported during the installation, but later I found out that both were disabled because they could not be verified. Add-ons Firefox disables cannot be uninstalled because FF blocks any interaction with them.

I'd like to know how I can - a grown adult - descite for myself which add-on to enable and which not.

I've downloaded and installed the add-ons for Norton Identity Safe and Wondershare video converter ultimate. No problems were reported during the installation, but later I found out that both were disabled because they could not be verified. Add-ons Firefox disables cannot be uninstalled because FF blocks any interaction with them. I'd like to know how I can - a grown adult - descite for myself which add-on to enable and which not.

All Replies (2)

kunalbidkar13
kunalbidkar13
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Norton is working on integrating the vault with the new toolbar, but has not given a timeline for it. See: 

   https://community.norton.com/en/blogs/product-update-announcements/firefox-41-and-42-limited-support-norton-toolbar 

   https://community.norton.com/en/forums/norton-toolbar-limited-compatibility-patch-firefox-43-available 

   https://support.norton.com/sp/en/us/norton-identity-safe/current/solutions/v115161915_EndUserProfile_en_us 

   http://community.norton.com/en/forums/firefox-42-and-norton-toolbar

As you can imagine, since this is security software, none of us is going to freelance with suggested hacks, nor will we recommend downloading old versions of Norton software from random websites. If you prefer to stick with this password manager, you can use Norton's forums to help keep the pressure on.

https://community.norton.com/en/forums/firefox-41-and-42-support-norton-toolbar

the-edmeister
the-edmeister
  • Moderator
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I will assume that you are using the latest Firefox 43 version - can't tell with the obfuscated UA string from the browser that you used to post here.

As far as that Wondershare video converter ultimate, check with them for an updated version of their extension for Firefox.

Firefox 43 requires "signed" extensions; user choice in that matter is possible for this one version only. https://support.mozilla.org/en-US/kb/add-on-signing-in-firefox