Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't I highlight & print email's

  • 3 cavab
  • 1 has this problem
  • 1 view
  • Last reply by lilybug

more options

Since the upgrade, (forgot when that was) I haven't been able to highlight what I want printed & have it print out. I don't want to print the whole email w/the sidebars, etc..How can you help me fix this?

Since the upgrade, (forgot when that was) I haven't been able to highlight what I want printed & have it print out. I don't want to print the whole email w/the sidebars, etc..How can you help me fix this?

Chosen solution

Don't use the Print toolbar button in Firefox. That goes to the Print Preview screen 'wipes' the hi-lighted selection.

If you want to print a selection you need to use the keyboard command { Ctrl + P } instead, which will give you the "print dialog" window directly and by-passes the Print Preview window. I use Ctrl + P for all the programs I use - it's a universal Windows command to initiate printing - and I don't have to look around for a "print button" with programs that are new to me or that I infrequently use.

The action of the Print toolbar button was changed for Firefox 29 due to a Bug where someone wanted the Print Preview screen to open first; no one caught this regression. Additional Bugs have been filed as a regression, but it hasn't been fixed yet,

Read this answer in context 👍 3

All Replies (3)

more options

Hi lilybug, what happens when you try to highlight and Print Selection on your email site?

Many email sites offer a "printable" format that strips off the site navigation heading and sidebars and has a better chance of printing correctly in Firefox and other browsers.

How you access this format varies depending on your mail site. Some use an icon of a printer, while others have a menu item, on one site it's on a menu called "...".

more options

Seçilmiş Həll

Don't use the Print toolbar button in Firefox. That goes to the Print Preview screen 'wipes' the hi-lighted selection.

If you want to print a selection you need to use the keyboard command { Ctrl + P } instead, which will give you the "print dialog" window directly and by-passes the Print Preview window. I use Ctrl + P for all the programs I use - it's a universal Windows command to initiate printing - and I don't have to look around for a "print button" with programs that are new to me or that I infrequently use.

The action of the Print toolbar button was changed for Firefox 29 due to a Bug where someone wanted the Print Preview screen to open first; no one caught this regression. Additional Bugs have been filed as a regression, but it hasn't been fixed yet,

more options

Thank you both for your input...It gives me direction...