This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

jumpy videos

  • 3 cavab
  • 2 have this problem
  • 5 views
  • Last reply by FredMcD

mimbrava
mimbrava
more options

Can somebody please explain why videos are jumpy for me? I'm on Firefox 42.0. (I don't want to update to Firefox 43 because of current issues with Social Fixer.) Sometimes they start out okay, but if I pause them they then become jumpy, but usually they're all jumpy.

Videos are fine on Safari 6.1.6.

Thanks in advance for your suggestions to fix this.

Can somebody please explain why videos are jumpy for me? I'm on Firefox 42.0. (I don't want to update to Firefox 43 because of current issues with Social Fixer.) Sometimes they start out okay, but if I pause them they then become jumpy, but usually they're all jumpy. Videos are fine on Safari 6.1.6. Thanks in advance for your suggestions to fix this.

All Replies (3)

FredMcD
FredMcD
more options

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

mimbrava
mimbrava Question owner
more options

Thanks, Fred, but all my software is up to date, and I have the latest Flash version installed and enabled.

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?