This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I use Mozilla Thunderbird for my company email address. My company changed mx records over to google apps. How do I restore my old emails?

  • 1 cavab
  • 2 have this problem
  • 1 view
  • Last reply by Matt

more options

I use Mozilla Thunderbird for my company email address kelly@persistseo.com. My company changed mx records from a hosting on 1and1.com/ over to google apps (gmail). I used MozBackup to backup my emails and settings before the MX Record change over to google apps. How do I restore my old emails? Thanks.

I use Mozilla Thunderbird for my company email address kelly@persistseo.com. My company changed mx records from a hosting on 1and1.com/ over to google apps (gmail). I used MozBackup to backup my emails and settings before the MX Record change over to google apps. How do I restore my old emails? Thanks.

All Replies (1)

more options

This would have been far easier if you had done it before the mail disappeared. Drag and drop is preferable to this.

Rename the mozbackup file to have a ZIP extension. drill down into the folders in the zip file until you locate the IMAPmail folder. Open the folder for your IMAP server Extract this folder and it's sub folder to a new location using a zip program or drag and drop (Note the location you placed these files in as you will need to find it again.) Install the import export tools add-on. select a folder in Local folders to add this mail to. then use the entry on the bottom of the tools menu to import an mbox file. In the dialog select the last option and then point the file picker to the server folder you created earlier. Allow the tool to search for and import whatever MBOX files it finds.