This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

After migrating my data to a new computer, and upgrading Firefox and Silverlight, Firefox is no longer able to play videos on Netflix. Any ideas why?

  • 2 cavab
  • 1 has this problem
  • 1 view
  • Last reply by eolian

eolian
eolian
more options

After migrating my data to a new computer, and upgrading Firefox and Silverlight, Firefox is no longer able to play videos on Netflix.

I can play Netflix movies fine on my computer if I log in as a different user, which makes me think the problem lies in the data migration. I'm just not sure where to look to figure out where the problem might be.

I'm on a Macbook Pro Version 10.11.2 OS X with El Capitain.

Any help would be greatly appreciated.

After migrating my data to a new computer, and upgrading Firefox and Silverlight, Firefox is no longer able to play videos on Netflix. I can play Netflix movies fine on my computer if I log in as a different user, which makes me think the problem lies in the data migration. I'm just not sure where to look to figure out where the problem might be. I'm on a Macbook Pro Version 10.11.2 OS X with El Capitain. Any help would be greatly appreciated.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Not sure if this applies to the Mac OSX platform or not, http://techblog.netflix.com/2015/12/html5-video-is-now-supported-in-firefox.html

Basically, Netflix uses HTML5 with Firefox 43 and not Silverlight.

eolian
eolian Question owner
more options

Yeah... doesn't apply here. Thanks though!