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Thunderbird won't import messages from server: Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have eno

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  • 1 has this problem
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  • Last reply by viking1966

viking1966
viking1966
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I have checked that I have read and write permission to write to all files with "inbox" in the Profiles folder. Have been using thunderbird since 2010, problem began yesterday 27th Jan. Have disabled plug-ins etc. No joy. Am using thunderbird 38.5.1 on Mac OS 10.8.5, please see details below.

Thanks for any help you many offer Fred 


 Application Basics

   Name: Thunderbird
   Version: 38.5.1
   User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:38.0) Gecko/20100101 Thunderbird/38.5.1
   Profile Folder: Show in Finder
   Application Build ID: 20151228123010
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory

 Mail and News Accounts
   account1:
     INCOMING: account1, , (none) Local Folders, plain, passwordCleartext

   account2:
     INCOMING: account2, , (pop3) vwp8131.webpack.hosteurope.de:995, SSL, passwordCleartext
     OUTGOING: vwp8131.webpack.hosteurope.de:587, plain, passwordCleartext, true

 Crash Reports
   http://crash-stats.mozilla.com/report/index/bp-b1f1465c-6552-499e-850d-63f9e2121126 (26/11/2012)
   http://crash-stats.mozilla.com/report/index/bp-90e7b02e-f66a-408a-ae15-7c43b2120904 (04/09/2012)
   http://crash-stats.mozilla.com/report/index/bp-87d6500f-b55a-4f60-9a5b-3270e2110802 (02/08/2011)

 Extensions

 Important Modified Preferences

   Name: Value

     accessibility.typeaheadfind.flashBar: 0
     browser.cache.disk.capacity: 409600
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     extensions.lastAppVersion: 38.5.1
     font.internaluseonly.changed: true
     font.name.sans-serif.x-western: Bitstream Vera Serif
     font.name.serif.x-western: Bitstream Vera Serif
     gfx.blacklist.webgl.msaa: 4
     mail.openMessageBehavior.version: 1
     mail.spotlight.firstRunDone: true
     mailnews.database.global.datastore.id: 403c73e3-ec4b-0744-a608-9056e63ef3b
     mailnews.database.global.indexer.enabled: false
     network.cookie.cookieBehavior: 2
     network.cookie.lifetimePolicy: 2
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     network.protocol-handler.warn-external.outbind: false
     places.database.lastMaintenance: 1453388258
     places.history.expiration.transient_current_max_pages: 100664
     places.history.expiration.transient_optimal_database_size: 161061272
     plugin.disable_full_page_plugin_for_types: image/png,image/tiff
     plugin.importedState: true
     print.macosx.pagesetup-2: PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUvL0RURCBQTElTVCAxLjAvL0VO…
     security.disable_button.openCertManager: false
     security.disable_button.openDeviceManager: false
     security.OCSP.disable_button.managecrl: false

 Graphics

     Vendor ID: 0x10de
     Device ID: 0x 863
     WebGL Renderer: false
     GPU Accelerated Windows: 0

     AzureCanvasBackend: quartz
     AzureSkiaAccelerated: 0
     AzureFallbackCanvasBackend: none
     AzureContentBackend: quartz

 JavaScript

 Incremental GC: 1

 Accessibility

   Activated: 0
   Prevent Accessibility: 0

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.10.10
     4.10.10

     NSS
     3.19.2.1 Basic ECC
     3.19.2.1 Basic ECC

     NSS Util
     3.19.2.1
     3.19.2.1

     NSS SSL
     3.19.2.1 Basic ECC
     3.19.2.1 Basic ECC

     NSS S/MIME
     3.19.2.1 Basic ECC
     3.19.2.1 Basic ECC
I have checked that I have read and write permission to write to all files with "inbox" in the Profiles folder. Have been using thunderbird since 2010, problem began yesterday 27th Jan. Have disabled plug-ins etc. No joy. Am using thunderbird 38.5.1 on Mac OS 10.8.5, please see details below. Thanks for any help you many offer Fred Application Basics Name: Thunderbird Version: 38.5.1 User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:38.0) Gecko/20100101 Thunderbird/38.5.1 Profile Folder: Show in Finder Application Build ID: 20151228123010 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Mail and News Accounts account1: INCOMING: account1, , (none) Local Folders, plain, passwordCleartext account2: INCOMING: account2, , (pop3) vwp8131.webpack.hosteurope.de:995, SSL, passwordCleartext OUTGOING: vwp8131.webpack.hosteurope.de:587, plain, passwordCleartext, true Crash Reports http://crash-stats.mozilla.com/report/index/bp-b1f1465c-6552-499e-850d-63f9e2121126 (26/11/2012) http://crash-stats.mozilla.com/report/index/bp-90e7b02e-f66a-408a-ae15-7c43b2120904 (04/09/2012) http://crash-stats.mozilla.com/report/index/bp-87d6500f-b55a-4f60-9a5b-3270e2110802 (02/08/2011) Extensions Important Modified Preferences Name: Value accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 409600 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false extensions.lastAppVersion: 38.5.1 font.internaluseonly.changed: true font.name.sans-serif.x-western: Bitstream Vera Serif font.name.serif.x-western: Bitstream Vera Serif gfx.blacklist.webgl.msaa: 4 mail.openMessageBehavior.version: 1 mail.spotlight.firstRunDone: true mailnews.database.global.datastore.id: 403c73e3-ec4b-0744-a608-9056e63ef3b mailnews.database.global.indexer.enabled: false network.cookie.cookieBehavior: 2 network.cookie.lifetimePolicy: 2 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true network.protocol-handler.warn-external.outbind: false places.database.lastMaintenance: 1453388258 places.history.expiration.transient_current_max_pages: 100664 places.history.expiration.transient_optimal_database_size: 161061272 plugin.disable_full_page_plugin_for_types: image/png,image/tiff plugin.importedState: true print.macosx.pagesetup-2: PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUvL0RURCBQTElTVCAxLjAvL0VO… security.disable_button.openCertManager: false security.disable_button.openDeviceManager: false security.OCSP.disable_button.managecrl: false Graphics Vendor ID: 0x10de Device ID: 0x 863 WebGL Renderer: false GPU Accelerated Windows: 0 AzureCanvasBackend: quartz AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: none AzureContentBackend: quartz JavaScript Incremental GC: 1 Accessibility Activated: 0 Prevent Accessibility: 0 Library Versions Expected minimum version Version in use NSPR 4.10.10 4.10.10 NSS 3.19.2.1 Basic ECC 3.19.2.1 Basic ECC NSS Util 3.19.2.1 3.19.2.1 NSS SSL 3.19.2.1 Basic ECC 3.19.2.1 Basic ECC NSS S/MIME 3.19.2.1 Basic ECC 3.19.2.1 Basic ECC

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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have you turned your computer off and then on again.

viking1966
viking1966 Question owner
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yes, several times. Doesnt help.