Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

When I open Firefox it hangs up on the start page and I can't do anything

  • 3 cavab
  • 1 has this problem
  • 1 view
  • Last reply by rrcoffey

rrcoffey
rrcoffey
more options

the computer seems to be in an endless loop. this started several days ago. It worked fine in the morning, and later in the day the above problem started.

the computer seems to be in an endless loop. this started several days ago. It worked fine in the morning, and later in the day the above problem started.

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
more options

Are you using the default Home Page? Or one that you set?

rrcoffey
rrcoffey Question owner
more options

I'm not sure how to answer that. I have been using firefox for several years. I guess it is the default home page. Also, now I am getting a firefox search page whenever I try to start Firefox. I am using Internet Explorer to get to the internet and answer my mail. If I start over, and download Firefox from the beginning, will I lose anything?

rrcoffey
rrcoffey Question owner
more options

I am comfortable now back using Internet explorer.

However, if I decide to go back to the Firefox browser, can I just download Firefox from the start without any problems?

Thank you