This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Received the error message "Unable to open the temporary file C:\Users\<user>\AppData\Local\Temp\nsmail.tmp. Check your 'Temporary Directory' setting." Where c

  • 8 cavab
  • 5 have this problem
  • 11 views
  • Last reply by christ1

lawrencewest57
lawrencewest57
more options

I received the following message when trying to forward an email: "Sending of the message failed. Unable to open the temporary file C:\Users\<user>\AppData\Local\Temp\nsmail.tmp. Check your 'Temporary Directory' setting." Note that the directory does not exit. OS is Windows 10. Where do I find this setting?

I received the following message when trying to forward an email: "Sending of the message failed. Unable to open the temporary file C:\Users\<user>\AppData\Local\Temp\nsmail.tmp. Check your 'Temporary Directory' setting." Note that the directory does not exit. OS is Windows 10. Where do I find this setting?

All Replies (8)

christ1
christ1
  • Top 25 Contributor
more options

What is your anti-virus software?

rxtomsn
rxtomsn
more options

christ1 said

What is your anti-virus software?

Windows 7 with windows essentials antivirus. thanks for your help

rxtomsn
rxtomsn
more options

Windows 7 with windows essentials antivirus. thanks for your help

christ1
christ1
  • Top 25 Contributor
more options

rxtomsn,

Please start a new thread for your problem.

lawrencewest57
lawrencewest57 Question owner
more options

McAfee. (and it's Windows 10 not 7)

rxtomsn
rxtomsn
more options

christ1, I TRIED to start new question, but it keeps winding up here...sorry rex thompson

christ1
christ1
  • Top 25 Contributor
more options

https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee

christ1
christ1
  • Top 25 Contributor
more options
I TRIED to start new question, but it keeps winding up here...

https://support.mozilla.org/en-US/questions/new

Modified by christ1