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firefox icons will not open a working browser

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  • Last reply by snilles

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starting this week, I can no longer pin firefox to my task bar as that icon will not open a working browser. I have downloaded firefox at least twice in the past week to get a working icon on my desktop and even the new icon may not open a working browers. By working I mean it will not connect to my home page it just keeps saying it is connecting and never dose

any suggestions?

starting this week, I can no longer pin firefox to my task bar as that icon will not open a working browser. I have downloaded firefox at least twice in the past week to get a working icon on my desktop and even the new icon may not open a working browers. By working I mean it will not connect to my home page it just keeps saying it is connecting and never dose any suggestions?

All Replies (4)

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What are you using as your startup / homepage?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

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A very quick thing you could try. Disable your Best Buy pc app Detector Plug-in and see if that helps.

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hi snilles, can you please try if the 44.0.2 update which has just been released can address that issue? you can download and install it from https://www.mozilla.org/en-US/firefox/all/

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thanks for all the advice, I am currently running 44.0.2 version, I do not believe I have the best buy pc -