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Deleted messages go to "sent" file rather than "trash" file.

  • 5 cavab
  • 3 have this problem
  • 4 views
  • Last reply by moondoggie

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All of a sudden there was nothing in the "trash" file. I found them in the "sent" file. Now whenever I delete an e-mail it goes into the "sent" file. How do I restore it so that when I delete it goes to the "trash" file?

All of a sudden there was nothing in the "trash" file. I found them in the "sent" file. Now whenever I delete an e-mail it goes into the "sent" file. How do I restore it so that when I delete it goes to the "trash" file?

All Replies (5)

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Go to your Account Settings, select 'server settings' for the account concerned and check that the correct option is selected under the heading 'when I delete a message ... ' (about half way down the window). There are several possible causes for the behaviour you describe but this is the obvious one to check first.

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I went to "server settings" , but did not see any option stating "when I delete message........". Where else could I go?

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The directions you have been given would be fine for an IMAP-connected account, so I guess yours uses POP.

And oddly enough, I can't find an equivalent setting for a POP-connected account.

Do you have other accounts? Does the Trash folder here in the affected account have the same symbol/icon as the Trash folders in other accounts?

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I do have a POP-connected account. Don't have any other account.

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Still have not solved my problem. Deleted messages still keep going to "sent" file instead of "trash".