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Is there another setting for sending (timeout) because I have to click the send button sometimes 10 times to send email

  • 4 cavab
  • 2 have this problem
  • 6 views
  • Last reply by mbeerli

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When trying to send email it pops up with the attached error. I click 10 more times and it might work. Mosten I save the message, exit Thunderbird then reopen the draft message and try to send again. I think more or less with the new version of Thunderbird (feels like in the past 6 month)


Application Basics
   Name: Thunderbird
   Version: 38.5.1
   User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:38.0) Gecko/20100101 Thunderbird/38.5.1
   Profile Directory: Open Directory
             (Local drive)
   Application Build ID: 20160106101022
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory
 Mail and News Accounts
   account1:
     INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
   account2:
     INCOMING: account2, , (pop3) pop.secureserver.net:995, SSL, passwordCleartext
     OUTGOING: smtpout.secureserver.net:465, SSL, passwordCleartext, true
 Extensions
   Lightning, 4.0.5.2, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
   Messaging Menu and Unity Launcher integration, 1.3.1, true, messagingmenu@mozilla.com
When trying to send email it pops up with the attached error. I click 10 more times and it might work. Mosten I save the message, exit Thunderbird then reopen the draft message and try to send again. I think more or less with the new version of Thunderbird (feels like in the past 6 month) Application Basics Name: Thunderbird Version: 38.5.1 User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:38.0) Gecko/20100101 Thunderbird/38.5.1 Profile Directory: Open Directory (Local drive) Application Build ID: 20160106101022 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Mail and News Accounts account1: INCOMING: account1, , (none) Local Folders, plain, passwordCleartext account2: INCOMING: account2, , (pop3) pop.secureserver.net:995, SSL, passwordCleartext OUTGOING: smtpout.secureserver.net:465, SSL, passwordCleartext, true Extensions Lightning, 4.0.5.2, true, {e2fda1a4-762b-4020-b5ad-a41df1933103} Messaging Menu and Unity Launcher integration, 1.3.1, true, messagingmenu@mozilla.com

All Replies (4)

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What attached error? Perhaps try again

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mbeerli said

When trying to send email it pops up with the attached error. I click 10 more times and it might work. Mosten I save the message, exit Thunderbird then reopen the draft message and try to send again. I think more or less with the new version of Thunderbird (feels like in the past 6 month) Application Basics Name: Thunderbird Version: 38.5.1 User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:38.0) Gecko/20100101 Thunderbird/38.5.1 Profile Directory: Open Directory (Local drive) Application Build ID: 20160106101022 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Mail and News Accounts account1: INCOMING: account1, , (none) Local Folders, plain, passwordCleartext account2: INCOMING: account2, , (pop3) pop.secureserver.net:995, SSL, passwordCleartext OUTGOING: smtpout.secureserver.net:465, SSL, passwordCleartext, true Extensions Lightning, 4.0.5.2, true, {e2fda1a4-762b-4020-b5ad-a41df1933103} Messaging Menu and Unity Launcher integration, 1.3.1, true, messagingmenu@mozilla.com

Here the attachment.

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o you have an form of anti virus, firewall or other edge security that may be interfering with the sending of mail?

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Thanks for getting back to me. No Antivirus, Yes a firewall but no restrictions out, it works most of the time. But once I get the msg in the screenshot, I get it 5 times and then it sends. Something with a timeout. I think I can I turn on debugging. I will do that next time it happens, maybe it will reveal something. The thing is, the error comes up in a 1-2seconds, not like 30 seconds or so.