This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox 44.0.2 freezes my computer, acting like no connectivity. I use chrome no problem. I quit firefox and restart, sometimes that works.

  • 1 cavab
  • 1 has this problem
  • 4 views
  • Last reply by guigs

more options

Already described in quick summary. 44.0.2 freezes computer, chrome works, sometimes restarting firefox works, both normal and private browsing. It's not a modem or connectivity issue, but behaves like one.

Already described in quick summary. 44.0.2 freezes computer, chrome works, sometimes restarting firefox works, both normal and private browsing. It's not a modem or connectivity issue, but behaves like one.

All Replies (1)

more options

I understand that after updating the Firefox does not connect and it freezes. Please first try these troubleshooting steps: For the start up and freezing:

  1. Try to start Firefox in Safe Mode Diagnose Firefox issues using Troubleshoot Mode

Then for connection issues see: