Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

HTML does not attach on outgoing e mails

  • 3 cavab
  • 3 have this problem
  • 1 view
  • Last reply by Zenos

more options

I have an auto signature which attaches from a file. It has worked beautifully until now. Now when I write an e mail the Html links show only as text boxes, and when I send the e mail, I get an "attaching" message and the mail sticks. E mail sends fine if i turn the signature off.

I have an auto signature which attaches from a file. It has worked beautifully until now. Now when I write an e mail the Html links show only as text boxes, and when I send the e mail, I get an "attaching" message and the mail sticks. E mail sends fine if i turn the signature off.

All Replies (3)

more options

What anti virus program are you using?

more options

Hi Matt. It is a new laptop which has Windows defender. I have tried turning it off - made no difference.

more options

"New" laptop?

Have you had HTML signatures working on this machine previously? Are the images being referred to in the HTML present and correct on this "new" laptop?

How was the HTML signature constructed?