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my inbox will not open it spools then stays on the intro page

  • 1 cavab
  • 1 has this problem
  • 6 views
  • Last reply by christ1

thepurrfect1
thepurrfect1
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Good morning

When I go into thunderbird it all opens OK, but the inbox spools and then it will not open it stays on what I press like say, drafts, trash etc.,.

Inbox will not do anything is it an update fault? I can open my emails on gmail.

thanks for your help.

regards

andrea

Good morning When I go into thunderbird it all opens OK, but the inbox spools and then it will not open it stays on what I press like say, drafts, trash etc.,. Inbox will not do anything is it an update fault? I can open my emails on gmail. thanks for your help. regards andrea

All Replies (1)

christ1
christ1
  • Top 25 Contributor
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it all opens OK, but the inbox spools and then it will not open

I cannot make any sense of this. Can you explain in more detail what you're doing and what happens?

it stays on what I press like say, drafts, trash etc.

Please post a screenshot illustrating the problem. http://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

is it an update fault?

Did you update anything in the first place?