This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

in Thunderbird 38.7.2 I am losing emails, they show on my phone, but are not anywhere I can find in Thunderbird

  • 1 cavab
  • 1 has this problem
  • 6 views
  • Last reply by christ1

more options

emails display on my Android phone (using Cloud Magic), when I start Thunderbird, it does too good a job deleting junk mail and SPAM, it sometimes deletes mail I need to see. I cannot find the missing emails in any of the folders, much of the junk email does not make it to the Junk folder Any ideas? Thank you all in advance

emails display on my Android phone (using Cloud Magic), when I start Thunderbird, it does too good a job deleting junk mail and SPAM, it sometimes deletes mail I need to see. I cannot find the missing emails in any of the folders, much of the junk email does not make it to the Junk folder Any ideas? Thank you all in advance

All Replies (1)

more options

What is the account type on the phone - POP or IMAP?