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Firefox crashes

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  • 1 has this problem
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  • Last reply by philipp

lfloyd
lfloyd
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Every time I launch firefox, either in standard or safe mode the application crashes and the Mozilla Crash reporter runs. Looking at the crash reports the Crash ID: bp-6582206a-cbbd-43cc-9e23-311932160422 is being submitted.

Every time I launch firefox, either in standard or safe mode the application crashes and the Mozilla Crash reporter runs. Looking at the crash reports the Crash ID: bp-6582206a-cbbd-43cc-9e23-311932160422 is being submitted.

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philipp
philipp
  • Moderator
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hi, this may be an incompatibility between websense endpoint and trusteer rapport, both hooking into firefox at the same time. can you disable/uninstall one of these programs and see if the crashes stop?