This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why does it delete my read messages in my inbox when I receive new mail? I have two accounts and it only does this on one account.

  • 3 cavab
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

more options

I have one outlook account and hone hotmail account. When the outlook account receives new mail it moves the read messages to the deleted folder. This does not happen with the hotmail account.

I have one outlook account and hone hotmail account. When the outlook account receives new mail it moves the read messages to the deleted folder. This does not happen with the hotmail account.

All Replies (3)

more options

This is a support forum for Firefox. You will have to contact your e-mail provider for help.

Or are you talking about Thunderbird?

more options

Your'e right, I was talking about Thunderbird. Thanks...

more options

I've called the big guys to help you. Good luck.