This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot send email. If I copy email into btinternet mail I can send it

more options

Thunderbird works OK for receiving emails but will not send them. I use BT internet, and its not their problem. If I go to their site and copy the email into their programme it sends straight away.

What can I do apart from changing my email program

Thunderbird works OK for receiving emails but will not send them. I use BT internet, and its not their problem. If I go to their site and copy the email into their programme it sends straight away. What can I do apart from changing my email program

All Replies (1)

more options

When you try to send mail via Thunderbird, do you get an error message?