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Firefox crashes

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  • Last reply by cor-el

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This started with script error on msn.com where I had to click debug script and close Firefox. Then the privacy and security settings keep changing the history and login. Now it crashes all the time but it seems to be randomly. I have refreshed Firefox, checked for malware, updated everything (drivers, software and plugins) and reinstalled Firefox at least 6 times over the last 8 days. Clean install did not make a difference and does still does this when Firefox is in safe mood.

This started with script error on msn.com where I had to click debug script and close Firefox. Then the privacy and security settings keep changing the history and login. Now it crashes all the time but it seems to be randomly. I have refreshed Firefox, checked for malware, updated everything (drivers, software and plugins) and reinstalled Firefox at least 6 times over the last 8 days. Clean install did not make a difference and does still does this when Firefox is in safe mood.

Chosen solution

That is a problem with your Trend Micro security software.

  • Firefox 46.0 Crash Report [@ wcsnlen ]

See also:

  • bug 1196899 - crash in wcscpy_s with Trend Micro Browser Plug-In

Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

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If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also:

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bp-c93241d5-6c4f-4056-980c-874822160430 bp-b5ef661d-03c7-4395-8e52-6ac612160430 Here is 2 of my crashes.

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Seçilmiş Həll

That is a problem with your Trend Micro security software.

  • Firefox 46.0 Crash Report [@ wcsnlen ]

See also:

  • bug 1196899 - crash in wcscpy_s with Trend Micro Browser Plug-In

Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html