This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I click on a .doc attachment to an email, I would like the .doc attachment to automatically appear on my screen, not be saved on my desktop.

  • 1 cavab
  • 3 have this problem
  • 3 views
  • Last reply by sfhowes

more options

I used to be able to click on the attachment to an email, and the attachment would automatically open on my screen. Somehow it now just saves the attachment to my desktop.

I used to be able to click on the attachment to an email, and the attachment would automatically open on my screen. Somehow it now just saves the attachment to my desktop.

All Replies (1)

more options

Look under Tools/Options/Attachments/Incoming change the Action for doc Content type (by clicking the Action drop-down) from Save File to Use Word (or whatever program you use to view doc files).