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Thunderbird keeps receiving the same Emails

  • 3 cavab
  • 1 has this problem
  • 3 views
  • Last reply by Toad-Hall

gabbakind
gabbakind
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My Thunderbird keeps downloading the sam Emails over and over again. I already deactivated the Email scanner of my antivrus software and deleted the popstate.dat, but that has not solved the problem yet. I looked into the folder where the popstate file should be, but the file wasn't there, so it seems like Thunderbird has not created a new popstate.dat file.

My Thunderbird keeps downloading the sam Emails over and over again. I already deactivated the Email scanner of my antivrus software and deleted the popstate.dat, but that has not solved the problem yet. I looked into the folder where the popstate file should be, but the file wasn't there, so it seems like Thunderbird has not created a new popstate.dat file.

All Replies (3)

Matt
Matt
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  • Top 10 Contributor
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Is this an outlook/msn/hotmail/live mail account. For reasons best known to Microsoft their mail service with POP mail is flaky at best.

Their IMAP service apparently works better.

gabbakind
gabbakind Question owner
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Thanks for the reply! I am using a not very common private mailserver (mail.cw-net.de)... So do you think the problem is on the side of the mailserver?

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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popstate.dat keeps a record of what has previously been downloaded for that pop mail account. Deleting it would have erased all knowledge of previous downloads and so would auto download everything again, but only the once.

When you deleted it, Thunderbird needed to be closed otherwise it would not have deleted it. If Thunderbird was closed before deleting popstate.dat file, I think you might discover a new one was created, but you had not refreshed the window, so it still showed a previous state.

If there was a problem with the popstate.dat file then what you did would have fixed that issue. So, I think there is nothing wrong with the popste.dat file.

Another real possibility to consider is that you have a corrupted folder. The emails may not actually be being downloaded, but maybe they are deleted emails that are reappearing. Try this: Move all good emails out of that folder into another suitable folder for storage. Delete all emails you do not want. When the folder is empty.....right click on folder and select 'compact'.

usually do not need to empty a folder before compacting, but if there is any signs of a possible corrupted folder then it would be wise to do as stated above to make sure you do not lose emails. Please read info on compacting what it does and why it is important.