Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't download any document or file from web when i click link!

  • 1 cavab
  • 3 have this problem
  • 9 views
  • Last reply by Ryan W

more options

I am not able to download any document or file from web when i click the link. It just opens a blank page. Even the add on of advanced download manager which is integrated with firefox mobile is not doing the downloads. However when i paste the download link in other browsers like the native android browser ie chrome or dolphin or opera, the link is downloaded immediately.

I am not able to download any document or file from web when i click the link. It just opens a blank page. Even the add on of advanced download manager which is integrated with firefox mobile is not doing the downloads. However when i paste the download link in other browsers like the native android browser ie chrome or dolphin or opera, the link is downloaded immediately.

All Replies (1)

more options

Hello oddie!

Have you tried reinstalling the Firefox application? If not, you can do so by going into the Google Play Store, searching "Firefox" in the search bar, and by pressing uninstall next to the open button. Then wait a few seconds, and install again.

Hope this helps!

Ryan