Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

My signature file corrupts giving me the text but no image file

  • 2 cavab
  • 1 has this problem
  • 1 view
  • Last reply by lindet

lindet
lindet
more options

Every day - sometimes a couple times of day - I have to resave the html file that Thunderbird uses for my customized signature because the characters are there, but the image for my organization comes up as a blank image. As soon as I save it again, it is fine (until the next time....).

Every day - sometimes a couple times of day - I have to resave the html file that Thunderbird uses for my customized signature because the characters are there, but the image for my organization comes up as a blank image. As soon as I save it again, it is fine (until the next time....).

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Please confirm that the image is stored on your computer.

For example: I keep all my html signature files and any images they use in a folder I created on my Desktop called 'Signature Files'.

lindet
lindet Question owner
more options

The image file was not in the same folder as the html signature file. I have now done that and will see if that makes a difference. Phil