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Messages in local folders do not display in the message pane.

  • 4 cavab
  • 1 has this problem
  • 2 views
  • Last reply by Matt

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When I click a message folder in the local folders, many of the folders do not display messages in the message pane. If is use the message filter and click "unread" I see there are many messages that are unread (e.g. 45). BTW, there should be no unread messages in the local folders. If I look at the properties for the folder I see there are messages in the folder (e.g. 79). I clicked on the repair button to try to repair the msf file but there is no change. I looked at the file for the message folder in the Thunderbird profile. There is a file there with non-zero size. The msf file shows as zero kB.

How do I get the messages to display properly?

When I click a message folder in the local folders, many of the folders do not display messages in the message pane. If is use the message filter and click "unread" I see there are many messages that are unread (e.g. 45). BTW, there should be no unread messages in the local folders. If I look at the properties for the folder I see there are messages in the folder (e.g. 79). I clicked on the repair button to try to repair the msf file but there is no change. I looked at the file for the message folder in the Thunderbird profile. There is a file there with non-zero size. The msf file shows as zero kB. How do I get the messages to display properly?

All Replies (4)

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Start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away?

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Wayne, No change in safe mode.

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> The msf file shows as zero kB.

That's a problem. Doesn't ring a bell for me.

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CLose out Thunderbird, delete the MSF file and restart.

Does the MSF regenerate? (it should) What size appears?