This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sort by From disconnects from messages

  • 3 cavab
  • 2 have this problem
  • 1 view
  • Last reply by Matt

more options

Went to my Trash to sort it by the From name and found that all the messages were meaningless for that sender. Normally when you click a column heading and it sorts, all the data gets sorted with that column. Suddenly things are wrong. I did the sort on From and then the messages for each email from that person were not the messages from him. What has happened? Not a problem with the inbox that I can see, but my trash is wrong. Luckily when I re-sorted it by date everything was re-joined and made sense.

Went to my Trash to sort it by the From name and found that all the messages were meaningless for that sender. Normally when you click a column heading and it sorts, all the data gets sorted with that column. Suddenly things are wrong. I did the sort on From and then the messages for each email from that person were not the messages from him. What has happened? Not a problem with the inbox that I can see, but my trash is wrong. Luckily when I re-sorted it by date everything was re-joined and made sense.

Chosen solution

the problem is not the column heading. It is the sorting. But - that said, I went to do it again and lo and behold the problem has gone away.

I know, I know. It never happened and I was seeing things. I assure that I was not. And that it was a problem. But I can't duplicate it now, so case closed.

Read this answer in context 👍 0

All Replies (3)

more options

does the heading actually say From? it has been replaced in most situations with Correspondents. A very difference kettle of fish.

more options

Seçilmiş Həll

the problem is not the column heading. It is the sorting. But - that said, I went to do it again and lo and behold the problem has gone away.

I know, I know. It never happened and I was seeing things. I assure that I was not. And that it was a problem. But I can't duplicate it now, so case closed.

more options

Gremlins... I am sure they exist.