This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Password issue in POP3 but same password is ok in IMAP?

  • 2 cavab
  • 1 has this problem
  • 7 views
  • Last reply by Zenos

HL2016
HL2016
more options

Hi,

I have been facing problem when Thunderbird kept prompting that my password incorrect. I reset my password and entered correct password. It didn't help. I removed the account and set it up again. When I select POP3 mail, the system prompted me "configuration could not be verified - password wrong". When I go back to select IMAP, I'm able to successfully setup the account. What's wrong? I have no problem with my 2nd hotmail account set up in Thunderbird.

Hi, I have been facing problem when Thunderbird kept prompting that my password incorrect. I reset my password and entered correct password. It didn't help. I removed the account and set it up again. When I select POP3 mail, the system prompted me "configuration could not be verified - password wrong". When I go back to select IMAP, I'm able to successfully setup the account. What's wrong? I have no problem with my 2nd hotmail account set up in Thunderbird.

All Replies (2)

HL2016
HL2016 Question owner
more options

Hi, I have attached screenshot of the error prompt.

Modified by HL2016

Zenos
Zenos
more options

I believe that Outlook.com, which now includes Hotmail accounts, has dropped support for POP. I haven't seen any announcements so i don't know if it's intentional. My own POP-connected Hotmail account stopped working and only resumed when I replaced it with an IMAP-connected account. I wouldn't bank on your working Hotmail account doing so for very much longer. Microsoft started downplaying POP when Windows 8 came out.