This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot receive e-mail : current operation in inbox did not succeed ?

  • 2 cavab
  • 1 has this problem
  • 5 views
  • Last reply by MRozon

more options

I have access to three e-mail accounts and today two of them when attempting to get my mail tell me the current operation in Inbox did not succeed - the mail server for account.......responded (serverbu) internal error occurred. However if I access the same account from my Smart phone, I see all mails received on the two accounts. Any suggestion to solve this problem Thank you.

I have access to three e-mail accounts and today two of them when attempting to get my mail tell me the current operation in Inbox did not succeed - the mail server for account.......responded (serverbu) internal error occurred. However if I access the same account from my Smart phone, I see all mails received on the two accounts. Any suggestion to solve this problem Thank you.

All Replies (2)

more options

Tell your mail provider. Copy the error message to them. They will tell you everything is ok, but if enough of their users report this they might take action. It may get better by itself. They might reboot the affected server or routers.

Do the phone and Thunderbird use identical settings for the affected accounts?

more options

Both phone and thunderbird use identical settings for the affected accounts. Closing down my computer, two MS updates occurred, when rebooted I was now able to receive mail to one of the two accounts but now It keeps telling me the same message when I attempt to send mail, however it sends it since I received to my account which is not troublesome.