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The size of the message you are trying to send exceeds the global size limit (1048576 bytes) of the server

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  • Last reply by Matt

RosannaClark
RosannaClark
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After updating to TBV45, I receive this error message when trying to send emails with attachments. The problem is not with my ISP as I can send the email using the web portal with no problem. I have been using TB for years and this is a new error message that we have not seen before when trying to send attachments up to 2 or 3Mb.

After updating to TBV45, I receive this error message when trying to send emails with attachments. The problem is not with my ISP as I can send the email using the web portal with no problem. I have been using TB for years and this is a new error message that we have not seen before when trying to send attachments up to 2 or 3Mb.

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Matt
Matt
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That error message comes directly from your providers server. Thunderbird is only the messenger. The message says the server will only accept messages less that 1 MB roughly. (A MB is not really as clear cut as folk think

1024 × 1024 byte kilobytes = 1048576 bytes