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Can't receive emails on one gmail account

  • 4 cavab
  • 1 has this problem
  • 1 view
  • Last reply by Simana

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There are multiple email accounts in thunderbird v.47 including 3 gmail accounts. One of my Gmail accounts is showing message 'Sending of password for user idesignzmedia@gmail.com did not succeed. Mail server pop.googlemail.com responded: Username and password not accepted.' Yet other Gmail accounts are fine. I've logged into Gmail using web-browser without issue. The only change is that l did link this account with master gmail account, yet password has not changed. I even tried both passwords and neither were accepted. Please advise.

There are multiple email accounts in thunderbird v.47 including 3 gmail accounts. One of my Gmail accounts is showing message 'Sending of password for user idesignzmedia@gmail.com did not succeed. Mail server pop.googlemail.com responded: Username and password not accepted.' Yet other Gmail accounts are fine. I've logged into Gmail using web-browser without issue. The only change is that l did link this account with master gmail account, yet password has not changed. I even tried both passwords and neither were accepted. Please advise.

All Replies (4)

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Read the Google support article. https://support.google.com/accounts/answer/6009563

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Thanks for the link though it is not applicable as I am running Thunderbird on a PC with multiple gmail accounts and only one is giving an error.

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If you think it's not applicable I can't help you any further. Good luck.

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Still seeking a resolution to this problem.