This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I need to ask specific questions...no one to help with this?

  • 1 cavab
  • 1 has this problem
  • 18 views
  • Last reply by Matt

more options

Recently our email server changed to the outlook program migrating all emails there that we need to download to our thunderbird account.We have gone through the process several times to download these emails to our present email account. No problems before and have used thunderbird for many years but unable to set up correctly now after this migration.

Recently our email server changed to the outlook program migrating all emails there that we need to download to our thunderbird account.We have gone through the process several times to download these emails to our present email account. No problems before and have used thunderbird for many years but unable to set up correctly now after this migration.

All Replies (1)

more options

Is there a question in there somewhere?

What server name What ports. Is IMAP enabled on the server? Have you been using add-on or davmail in the past to connect to exchange?