This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Firefox crashes - auto refresh and lost all tabs

changyatfai
changyatfai
more options

i used firefox from my last desktop shutdown with hundreds tabs opened. i did set to intact tabs from last session when everytime i use firefix, however i lost all of them when today i open firefox and auto run a refresh telling me all my add-on are gone and no longer works. it dont generate a data folder from old firefox data on my desktop, so how can i restore tabs from that data file.

i used firefox from my last desktop shutdown with hundreds tabs opened. i did set to intact tabs from last session when everytime i use firefix, however i lost all of them when today i open firefox and auto run a refresh telling me all my add-on are gone and no longer works. it dont generate a data folder from old firefox data on my desktop, so how can i restore tabs from that data file.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Could you check if you have an extra profile folder in the following location:

Select the following shortcut, copy it, then paste it to the Windows systemwide search box (or the Run dialog) and press Enter to load it: 

%APPDATA%\Mozilla\Firefox\Profiles

There must be at least one folder here, the one you have now. Can you find other folders? If you look inside other folders, do any of them appear to be updated to the time before the Refresh? In that case we can suggest how to help Firefox "see" that folder.