My emails keep disappearing and I need to delete old employee email accounts.
Emails show up then when I go back later they are gone and I can't find them in any folder, spam, junk, trash. Also I got an email this weekend to an old agent who is no longer here that says the email account has exceeded it's limit and needs to be verified. How do I delete old agents email accounts.
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re :got an mail this weekend to an old agent who is no longer here that says the email account has exceeded it's limit. This sounds like the old gent's quota on the server has reached it's limit. Removing the account from Thunderbird will not have any effect on that. Thunderbird is just an email client - a vehilcle for showing emails held on server. It means emails need to be deleted/removed off the server. If the old gent still uses that email address then he will need to do this via his webmail account.
To remove a mail account from Thunderbird:
In Thunderbird
- right click on a mail account in Folder Pane and select 'Settings'
- Select the mail account one you want as default
- click on 'Account Actions'
- select 'Remove account'
- click on OK