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Password manager failure

  • 9 cavab
  • 1 has this problem
  • 15 views
  • Last reply by FredMcD

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Remember Password prompt is not being shown for any site i visit. Nor i'm able to see any Saved Logins. But i can see there are logins in logins.json file in my profile

I have tried multiple options, even removed all profiles and done fresh install, even then it does not work . Please help as i have many logins saved.

Remember Password prompt is not being shown for any site i visit. Nor i'm able to see any Saved Logins. But i can see there are logins in logins.json file in my profile I have tried multiple options, even removed all profiles and done fresh install, even then it does not work . Please help as i have many logins saved.

Chosen solution

Thanks Fred. I have now resolved this. I had to fully re-install windows, then using backups get the older profile and install older Firefox 31.0, then upgrade to 43.0 , Take backup of saved password. And finally upgrade to 47.0.

Thanks for all your help

--RAhul

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All Replies (9)

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Hello, was a Master Password setup in Firefox?

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No, there was no Master Password setup.

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Were you using Private Browsing (nothing is recorded) ?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

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Hi Fred, Yes , even in the safe mode i see the same issue.

--Rahul

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Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

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No, Still the same issue. Not able to understand what could be the reason. This started as soon as 49.0 was updated automatically.

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I've called for more help. Good luck.

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Seçilmiş Həll

Thanks Fred. I have now resolved this. I had to fully re-install windows, then using backups get the older profile and install older Firefox 31.0, then upgrade to 43.0 , Take backup of saved password. And finally upgrade to 47.0.

Thanks for all your help

--RAhul

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That was very good work. Well done.