This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Recent upgrade? Bookmarking suddenly slow and takes two attempts: Firefox 49.0.1 on MBkPro OS10.9.5

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

chasfred
chasfred
more options

When I used to hit the bookmark tab it immediately gave me the dropdown box allowing me to pick location; I would scroll (sometimes it was a bit quirky, but ok), pick the folder I wanted, and it finished up immediately. Now when I select 'bookmark this page' or (apple) command-D, I get the SWIRLY BALL of death, and after a few moments the dropdown box flashes briefly but disappears before I can use it. I have to hit the 'bookmark this page' or keystroke command-D AGAIN, whereupon the dropdown box reappears, usually immediately and stays, but once I pick the folder I want for my bookmark and select it, I get the swirly ball AGAIN, and have to wait, tapping my foot for several more seconds for it to do its work before I can move on to something else. 2009 MBPro 2.66 Ghz Intel Core 2 Duo / 8gigs 1067 MHz DDR3, running OS 10.9.5 and Firefox 49.0.1.

When I used to hit the bookmark tab it immediately gave me the dropdown box allowing me to pick location; I would scroll (sometimes it was a bit quirky, but ok), pick the folder I wanted, and it finished up immediately. Now when I select 'bookmark this page' or (apple) command-D, I get the SWIRLY BALL of death, and after a few moments the dropdown box flashes briefly but disappears before I can use it. I have to hit the 'bookmark this page' or keystroke command-D AGAIN, whereupon the dropdown box reappears, usually immediately and stays, but once I pick the folder I want for my bookmark and select it, I get the swirly ball AGAIN, and have to wait, tapping my foot for several more seconds for it to do its work before I can move on to something else. 2009 MBPro 2.66 Ghz Intel Core 2 Duo / 8gigs 1067 MHz DDR3, running OS 10.9.5 and Firefox 49.0.1.

All Replies (1)

FredMcD
FredMcD
more options

Places Maintenance {web link} Allows to run Maintenance tasks on the database that drives Places, the bookmarks and history module behind Firefox.

Open the Add-ons Manager. Locate the add-on and press the Options button. Then follow the directions.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?