This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Error code: MOZILLA_PKIX_ERROR_INVALID_INTEGER_ENCODING

  • 2 cavab
  • 3 have this problem
  • 3 views
  • Last reply by James

more options

After recently updating both Mozilla and Avast Pro Antivirus I can no longer log onto internet (Shaw) with either Mozilla or Internet Explorer, but can with Avast Safe Zone. Attempts to log on with Mozilla or Internet Explorer I get: Error code: MOZILLA_PKIX_ERROR_INVALID_INTEGER_ENCODING

How do I fix this?

After recently updating both Mozilla and Avast Pro Antivirus I can no longer log onto internet (Shaw) with either Mozilla or Internet Explorer, but can with Avast Safe Zone. Attempts to log on with Mozilla or Internet Explorer I get: Error code: MOZILLA_PKIX_ERROR_INVALID_INTEGER_ENCODING How do I fix this?

All Replies (2)

more options

hi, please see if disabling https scanning within avast can improve things: How to troubleshoot security error codes on secure websites

more options

With Shaw cable internet there is no account login per say.

It is possible the Avast could be blocking applications such as Firefox and IE to internet with its firewall application rules.

For example https://www.avast.com/no-no/faq.php?article=AVKB25