This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

thunderbird won't launch after clicking a link to email. (mailwasher also)

  • 1 cavab
  • 2 have this problem
  • 5 views
  • Last reply by Matt

more options

I click on a link to send an email and Thunderbird will not launch a install window opens and I go through all the steps and the next time I try and use a link the same installer comes up again I have tried to use the install link 5 or 6 times and it still won't work I have Mailwasher installed and after clearing out the junk Thunderbird used to launch but not now. What else can be done I did reinstall Thunderbird but no change

I click on a link to send an email and Thunderbird will not launch a install window opens and I go through all the steps and the next time I try and use a link the same installer comes up again I have tried to use the install link 5 or 6 times and it still won't work I have Mailwasher installed and after clearing out the junk Thunderbird used to launch but not now. What else can be done I did reinstall Thunderbird but no change

All Replies (1)

more options

does Thunderbird work if you uninstall mail washer?